Privacy policy.

On Fire Finance is dedicated to safeguarding your privacy at all times. We fully comply with the National Privacy Principles, as outlined in the Privacy Act and other relevant legislation, to protect your personal information. This privacy statement informs you about the collection of your information, its purpose, and how we handle data sharing. If we collect information that can identify you, we will promptly inform you of such collection.

How We Collect Information from You

We strive to gather your information directly from you, particularly during credit assistance inquiries. In some cases, we may verify this information from other sources, as permitted by the Privacy Act of 1988. For instance, we may obtain information from third parties concerning loans or leases for which you seek our services or exchange information with your legal or financial advisors.

Collection of Information as Authorized or Required by Law

Certain laws may necessitate us to collect personal information about you. For instance, we may require your information to comply with Australian Anti-Money Laundering law and verify your identity.

How Your Information May Be Used

Your information may be used for various purposes, including but not limited to:
  •  Identifying you
  •  Providing you with credit assistance
  •  Offering information about loan products or related services
  •  Assessing your eligibility for requested loans, leases, or related services
  •  Assisting in the preparation of lease or loan applications
  •  Administering the services we provide, addressing requests, and handling complaints
  •  Managing payments received or made in connection with your loan or lease
  •  Informing you about other available products or services, unless you opt-out
  •  Notifying you about products or services from affiliated suppliers of interest to you
  • Preventing and investigating fraud, suspected fraud, or crime
  •  Complying with legal obligations, regulations, or binding codes
  •  Any purpose for which you have provided consent
You can inform us at any time if you no longer wish to receive direct marketing offers, and we will promptly process your request.

Sharing Your Information

General
We may share your information with other organizations for any of the purposes mentioned above.
Sharing with Your Representatives and Referees
Your information may be shared with your representatives or those acting on your behalf, such as lawyers, settlement agents, accountants, or real estate agents.
Sharing with Third Parties
In providing our services or if we believe you may be interested, we may share your information with third parties, including the following:
1. Mortgage aggregators through whom we submit loan or lease applications to lenders or lessors on the panel
2. Referrers who referred your business to us
3. Financial services suppliers with whom we have arrangements
4. Valuers
5. Lenders, lessors, lender's mortgage insurers, and other loan or lease intermediaries
6. Organizations like fraud reporting agencies that identify, investigate, and prevent fraud or other misconduct
7. Government or regulatory bodies as required or authorized by law, which may involve sharing information with foreign authorities
8. Guarantors and prospective guarantors of your loan or lease
9. Any third party to whom you have provided consent for sharing your information.